In today’s latest Npower batch C News, we will like to share with you the recent frequently asked questions and answers about NASIMS Portal issues. See following details:
Question 1: I tried to reset my password but didn’t get the reset password email
i) Applicant should wait for a few hours and try again.
ii) Please note that you are expected to send the reset password request just once and wait for the mail. If the applicant requests a reset link multiple times, the applicant should use the most recent link.
iii) Applicant should ensure to check ‘spam folder’ if the link is not received after several hours.
Question 2: Unable to validate BVN
i) Applicant should ensure correct Date of Birth as registered with BVN/Bank is imputed.
ii) This could be network issues please try again.
Question 3: Unable to update profile
i) This could be network issues, an applicant should try again after several hours.
Question 4: Account blocked when trying to take the test
i) Applicants are allowed a maximum of 3 attempts to take the online test after which the test account will be locked.
ii) After the initial 3 attempts, applicants are permitted one final attempt after 6 hours.
Question 5: I cannot find my test score after taking the test
i) Applicants should ensure to click the final ‘submit’ button after providing answers to all questions to see the test score.